A way of life

Life Robinson Private Hospital is a member of Life Healthcare, one of the largest private hospital groups in South Africa, operating 63 acute care facilities across the country.

Life Healthcare is recognised throughout the health industry for its high calibre healthcare professionals and excellent facilities.

We believe delivery of world class healthcare is achieved through a combination of unparalleled quality and clinical excellence; along with a true focus on the personal needs of our patients and their families.

Every day we subscribe to the core values of the Life Healthcare group, while individually striving to continually improve facilities, standards and technology. At Life Robinson Private Hospital our priority is to focus on the delivery of a special brand of health and care to patients. Within a world class hospital, this unique approach is what makes the difference.

Contact us

Our management can be contacted via the Hospital reception desk or e-mail. Please click here for our Hospital`s contact details.

Our team

At Life Robinson Private Hospital we understand that we have a responsibility to meet the expectations of those who are entrusted to our care as well as the expectations of their loved ones.

This realisation enables us to ensure that we focus on an experience of care for everybody who visits or is admitted to one of our hospitals or healthcare facilities.

All Life Robinson Private Hospital staff participate in ongoing quality training ‘Q to the power of e’. Here we each come to appreciate the importance of quality in delivery of service and to embrace caring principles of empathy, ethics, excellence, energy and empowerment.

Results of ongoing patient satisfaction surveys tell us that a stay at Life Robinson Private Hospital reflects the high standards of health and care we set out to deliver.

The care delivered at Life Robinson Private Hospital extends into the community.

Our employees at all levels actively participate in community initiatives to improve the quality of life in surrounding areas.

Our facilities

Everything we do is focused on delivery of high quality treatment and unique standards of care - whether for routine, more serious or extensive procedures.

Our facilities include:

• 126 beds and 4 theatres
• A ten bed maternity unit equipped with 5 single rooms, 5 suites including a private courtyard and secure facilities. Midwife facilities are available
• A 24 hour accident and emergency unit, equipped to deal with most major and all minor medical emergencies supported by the necessary ancillary services
• A seven bed intensive care unit and two bed high care unit
• Four bed high care unit
• Five bed neonatal intensive care unit
• 13 bed paediatric unit
• 30 bed surgical ward
• 32 bed medical ward
• 25 bed orthopaedic ward
• Renal dialysis unit

Medical and surgical disciplines

• Anaesthesiology
• Cardiothoracic surgery
• Dentistry
• Dietetics
• Eear, nose and throat surgery
• General surgery
• General practice
• Gynaecology & obstetrics
• Internal medicine
• Maxillo-facial and oral surgery
• Nephrology
• Neurosurgery
• Neurophysiology
• Orthopaedic surgery
• Paediatrics
• Pathology
• Radiology
• Urology

Ancillary services:

• Audiology
• Pharmacy services
• Physiotherapy
• Prosthesis Service
• Radiology unit
• Sonography
• Social worker
• Occupational therapy
• Wound care

Specialist facilities

Maternity
The maternity unit offers a home-from-home environment to our mothers and babies. Equipped with 5 single rooms and 5 suites with private courtyards, charged at standard rates, the well-appointed and secure unit is supported by three Gynaecologists and three Paediatricians. Our skilled nursing staff assist our mothers and provide them with advice during and after their stay. In addition – private midwife facilities such as water birth is also available and publishing your little ones photograph on the Little Life website for your family to see.

Antenatal classes help parents to prepare for pregnancy and parenthood. A 6 week programme which includes topics such as nutrition, exercise, normal and caesarian delivieries, breastfeeding, formula feeding and parenting skills is offer free of charge.

Antenatal class dates 2016:

9 February 2017 - 9 March 2017
16 March 2017 - 20 April 2017
4 May 2017 - 8 June 2017
22 June 2017 - 27 July 2017
10 August 2017 - 14 September 2017
28 September 2017 - 2 November 2017
9 November 2017 - 14 December 2017

To make a booking for the antenatal classes or to view the unit call 011 278 8733.

24 hour emergency unit
Our level 2, 24-hour emergency unit is equipped to deal with most major and all minor emergencies should our community require assistance. The unit is staffed by experienced doctors and nursing practitioners in emergency medical procedures and supported by a network of specialists and ancillary services including trauma councillors.

Radiology unit
The radiology unit is equipped with a comprehensive range of sophisticated diagnostic equipment including a 16 slice CT scanner. The unit is able to conduct diagnostic x-rays, mammograms and sonars.

Supporting doctors

The doctors listed below are private practitioners. Please enquire about their rates directly with the practice.

Patient and visitor information

At Life Robinson Private Hospital, we take pride in providing you, information that you need in order to make your stay with us a pleasant and hassle-free experience.

If there is any further information that you or your family require regarding our Hospital and our services, please feel free to contact us.

Accommodation

Accommodation at our Hospital is extensive and includes:

• Day beds
• Private wards
• General wards
• High care units
• Intensive care units

We also offer TVs in all of our wards.

Private wards include en-suite bathrooms.

Admission

Kindly take note of the following for your admission:

• Medical aid patients are required to contact their medical aid / scheme prior to admission to obtain pre-authorisation, if deemed necessary by the medical aid / scheme. Patients have to present their medical aid card and identity document on admission. Persons under the age of 18 must be accompanied by a parent or legal guardian.
• To speed up admission, pre-admission forms are available from the resident doctor`s rooms and the Hospital`s reception. Completed forms to be submitted prior to hospitalisation, either by submitting the forms at the Hospital`s reception faxed or emailed to pre-admissions. pre-admissions.robinson@lifehealthcare.co.za
• Also refer to the “Tariffs” and “Discharge” sections below, for more information on prepayment and payment procedures.

Discharge

On discharge, do not forget to collect your medication and x-rays. You will receive a pink discharge card to hand in at the reception desk on departure, once this card has been received we will finalise your account immediately.

Pharmacy

Our retail pharmacy is open to the public from 08:00-17:00 during weekdays, Saturdays from 10:00-14:00, Sundays and public holidays from 10:00-13:00.

Service monitoring

In keeping with our goal to continue providing high quality care; we monitor our service to patients on an ongoing basis. After discharge patients will be contacted via sms or e-mail to participate in a service feedback survey. The survey assists us to identify the areas that require improvement and confirm whether we are offering a world class experience to our patients. Please complete your survey and let us know if we are a 9 yet! Comment cards are also available for patients and visitors to complete should they have other services aspects that they would like to bring to our attention.

We welcome any feedback and suggestions from our patients. Kindly e-mail the Marketing and communications co-ordinator on melanie.vanstaden@lifehealthcare.co.za, should you wish to bring anything under our attention.

Tariffs

• Our Hospital charges medical aid / medical scheme rates.
• Should a patient not be covered by a medical aid/medical scheme, a prepayment will be required.
• It is recommended that private patients contact the hospital’s accounts department prior to admission to establish the estimated hospital cost.
• Patients requesting accommodation in private wards will be requested to pay the private ward rate on admission.

Visitor Information

We welcome all of our patients` visitors, as we know what a difference the support of close family and friends can make. We are also aware that our patients require rest to fully recuperate, therefore the specific times have been identified for visitors.

North wing, East wing, West wing and the Intensive care unit

• 10h00 – 11h00
• 15h00 – 16h00
• 19h00 – 20h00

Children’s ward

• 15h00 – 16h00
• 19h00 – 20h00

Maternity ward

Father’s are permitted in the unit from 07h00 – 22h00
Only grandparent’s and the sibling of the baby are permitted during visiting hours.

• 15h00 – 16h00
• 19h00 – 20h00

Neonatal intensive care unit

Only parent are permitted in the NNICU

Further to this, other rules apply with respect to visitors and these are:

• Visitors are restricted to three per patient at a time in the general wards. To limit possible cross infections, children under the age of 12 years are not permitted in the units.
• For infection prevention purposes and children’s health and safety, children under the age of 12 years are not permitted in the units.

Please note that no fire arms are allowed in hospital.